Dispatch and Delivery:
Orders placed on Athepoo.in will be processed within specified days of order confirmation. Once dispatched, the estimated delivery time may vary based on the shipping address.
Shipping Charges:
Shipping charges are calculated based on the weight of your order and the delivery location. The applicable shipping charges will be displayed at the checkout before you proceed with payment. Athepoo may offer free shipping promotions during specific periods or for qualifying orders.
Tracking Information:
Once your order is dispatched, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status and location of your package through our website or the courier service’s tracking portal.
Delivery Attempts:
Our courier partners will make multiple attempts to deliver your package to the provided shipping address. If delivery is unsuccessful after the specified attempts, the package will be returned to our warehouse. Additional shipping charges may apply for re-delivery.
Undeliverable Addresses:
It is the responsibility of the customer to provide accurate and complete shipping information. Please ensure that the shipping address is correct and includes all relevant details. Athepoo will not be responsible for undelivered packages due to incorrect or incomplete addresses provided by the customer.
Delayed or Lost Shipments:
While we strive to ensure timely delivery, Athepoo is not liable for delays caused by unforeseen circumstances such as weather conditions, natural disasters, or other events beyond our control. In the rare event of a lost shipment, Athepoo will investigate the matter with the courier service to determine the appropriate resolution.
International Shipping:
At this time, Athepoo only offers shipping within India. We do not support international shipping. For customers outside India, we recommend contacting customer support to explore alternative shipping options.
Shipping Restrictions:
Certain products may be subject to shipping restrictions based on regional or legal considerations. Athepoo reserves the right to refuse the shipment of such products to specific locations.
Contact Information:
For any inquiries related to shipping or to report issues with your delivery, please contact our customer support team at legal@Athepoo.in.
Athepoo reserves the right to update or modify this Shipping Policy at any time without prior notice. It is the responsibility of the customer to review this policy periodically for any changes.
